Service Inquiries and RMA Requests

For NEW return merchandise authorization (RMA) for your product, please fill out our service request form.

Once submitted a customer service representative will respond to you within 24 hours of your inquiry via email.

All RMA’s under warranty are subject to exchange only.

PRODUCT HELP REQUEST FORM

*Required Field

Contact Information

First Name: *

Last Name: *

Country: *

Choose one US

State: *

AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VT WA WI WV WY AB BC MB NB NS NF NT ON PE PQ SK YT

City: *

County:

Company:

Addr: *

Addr 2:

Phone #: *

E-mail: *

Place of Purchase: *

Choose one Costco Sams ESI ( Sam's Store) Best Buy Target Online Retailer BJs Other

Zip Code:

Time Zone: *

Pacific Mountain Central Eastern Alaskan Hawaiian

Issue Information

Model #: *

Please select model CW26S3CW CW32S5HW CW37T6DW CW38T8RW CW39T8RW CW40T2RW CW40T6DW CW40T8GW CW46T6DW CW46T9FW CW50T9XW CW50T9YW EW19S4JW EW22T4UW EW24T7EW EW24T8FW EW32S3PW EW32S5UW EW37S5KW EW39T4LZ EW39T6MZ EW40T2XW EW40T4FW EW46T4LZ EW46T7QW EW55T1XW LD-2240 LD-2480 LD-2655VX LD-2657DF LD-2680 LD-2685VX LD-3235 LD-3237 LD-3240 LD-3255AR LD-3255VX LD-3257DF LD-3260 LD-3265 LD-3280 LD-4055 LD-4065 LD-4080 LD-4255AR LD-4255VX LD-4258 LD-4655VX LD-4680 LD-4695 LD-5580Z UW32S3PW UW37S3PW UW39T7HW UW40T2BW UW40T2AW UW40T3PW UW40T8LW UW40TC1W UW46T7HW UW48T7HW VR-2215 VR-2418 VR-2680DF VR-3215 VR-3225 VR-3235 VR-3236 VR-3250DF VR-3710 VR-3725 VR-3730 VR-4025 VR-4030 VR-4085DF VR-4090 VR-4625 VR-5525Z VR-5535Z VR-5585DFZ VR-6025Z VR-6090Z

Serial #: *

Issue Details: *

Version Number:

Unit Purchase Date:

Original or secondary owner?

Original Secondary

Firmware? - (if applicable)

What is the TV connected to? (Cable Box, DVD Player, Audio/Video receiver, etc.)

What is the model of the device the TV is connected to? (Sony Blu-ray, Motorola Box, Onkyo receiver, etc.)

What is the connection? (HDMI, Component, etc.)

I agree to the Westinghouse Terms & Conditions and Privacy Policy *

Identifying Code: *